Shipping policy
Last Updated: March 31, 2026
Thank you for shopping with Slumpi. We are committed to delivering your order as quickly and safely as possible. Please review the information below regarding our shipping process.
Order Processing Time
All orders are processed within 1–3 business days after payment is received.
Orders are not processed or shipped on weekends or holidays. During high order volumes, processing times may be slightly delayed.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Time
Estimated delivery times vary depending on your location.
Typical delivery times are:
United States:
6–12 business days
International Orders:
10–20 business days
Please note that shipping times are estimates and not guarantees.
Delays may occur due to:
-Customs processing
-Carrier delays
-Weather conditions
-High shipping demand periods
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. From time to time, we may offer free shipping promotions.
Order Tracking
Once your order ships, you will receive an email with your tracking number so you can monitor the progress of your shipment.
Tracking information may take 1–3 days to update after the shipment leaves our fulfillment center.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package has already shipped, Slumpi cannot guarantee replacement or refund.
If you notice an error in your shipping address, please contact us immediately at slumpisleep@gmail.com.
Lost or Stolen Packages
Slumpi is not responsible for packages marked as delivered by the shipping carrier.
If you believe your package has been lost or stolen, please contact the shipping carrier directly. We will do our best to assist you in resolving the issue.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We will review the issue and arrange a replacement or refund when appropriate.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: slumpisleep@gmail.com